ClearCard · visual card services for medical-device manufacturers

Product questions start in sales and continue through training and use.

Sales teams need accurate claims. Customers need buying reasons they can explain internally. Users need clear guidance. ClearCard turns your product material into source-linked visual cards for manufacturer review, keeping each explanation tied to its intended use, evidence and limits.

Discuss one card packageSee the three use cases

Three moments when a clear answer matters.

Sales & buying discussions

Can your customer explain the product to the next decision-maker?

  • What problem does it solve? Show the intended use, supported benefits and limits.
  • How does it differ from the current solution? Name the comparison and its evidence.
  • What will adoption involve? Explain cost assumptions, training and workflow changes.

User training

Can the next person learn the approved way to use it?

  • Trainers: explain one step with a picture and a short caption.
  • New users: review approved steps, checks and warnings.
  • Care teams and caregivers: revisit the relevant cards later.

Support during use

When a question comes up, where should the user look?

  • Find cards for the product, model and current question.
  • Check the source-backed next step and when to stop.
  • Contact support with the question and steps already tried.

Give clinicians, nurses and procurement a shared basis for discussion. We prepare source-linked drafts; qualified manufacturer reviewers approve claims, visuals, audience, market and release. Sales cards and use instructions have separate review scopes.

Keep sales claims and use guidance consistent with authorized use.

When a sales description overstates a device's capabilities or guidance leads users beyond its intended use, the consequences can include complaints, patient harm and regulatory action. Product explanations need to stay consistent with the legally marketed uses and applicable labeling for that model and market.

  • Trace each claim and image to the source, model, market and version. Retain relevant conditions, warnings and limits.
  • Your research and development team checks technical facts; clinical specialists check clinical benefits; regulatory and quality reviewers check the applicable boundaries. Your designated manufacturer owner approves release.
  • Sales brings real customer questions and uses the reviewed wording. Unsupported answers return to the designated reviewer; changed sources trigger a new version and review.

We prepare the review-ready materials and flag gaps. Cards support consistent communication; they cannot guarantee compliance, prevent every use error or replace official instructions, training or professional judgment.

The product and the people determine the cards.

Use one sourced product foundation across sales, training and support. Tailor each set to the audience and setting, with its own version and review status.

At home

For individual users and caregivers

  • Explain product choices and everyday setup in plain language.
  • Prepare training and reference cards for the intended home user.
  • Make the approved stop conditions and support contact easy to find.

In hospitals & clinics

For sales, clinicians, nurses, trainers and procurement

  • Show where the product fits in the clinical workflow.
  • Give the buying team shared evidence and discussion cards.
  • Prepare role-specific training and in-use reference cards.
See a support-card sequence

Illustrative structure; actual steps depend on the manufacturer-reviewed product material.

  1. 01Identify the product and question
  2. 02Check one reviewed visual card
  3. 03Follow the approved next step or stop
  4. 04Hand the unresolved question to support

Start with one product, one audience and one question.

Bring the product or model, the people you need to reach, their question and your available source material. Name the person who will review the cards.

Scope my first card package
  • Visual card draft for the agreed question
  • Sources, versions and information gaps
  • Review checklist and an agreed feedback round

Agree the discussion sample, any fee and the scope before work starts. The paid stage delivers the complete review-ready package within the agreed scope. Manufacturer approval and release are separate steps; additional audiences or questions are scoped separately.

Sources, review and delivery

Does one product need all three sets?

Choose the job and audience that matter now. A home-use product and a hospital product need different examples, language and detail. Expand to other scenarios when the need is clear.

What remains with the manufacturer?

Your qualified reviewers approve evidence-backed benefits, limitations, clinical content and market-specific use. Official manuals and instructions for use remain authoritative. ClearCard does not diagnose, make clinical or regulatory decisions, or promise purchasing outcomes.

What happens when a source changes?

Affected cards need version checking, review and approval before re-release. Use guidance must retain the approved warnings, stop conditions and support routes.

Does this include a complete support system?

The initial service delivers the agreed visual card package. Hosting, search, usage tracking, support-system integrations and ongoing updates require a separate agreed scope. Any support handoff must follow your privacy and retention rules.

ClearCard Visual Cards for Sales, Training and In-Use Support | TrueMedDevice